Manage Customer Portfolio

Score, analyze and reorganize

Identify Growth Opportunities and Manage Risky Accounts

Increase revenue by identifying positive trends to extend credit, up-sell and cross-sell offers to profitable customers. Reduce loss through scoring the probability of delinquency, performing risk trend analysis and being notified when customers are experiencing negative credit events so that you can develop more profitable business strategies to manage accounts that are going bad. Our tools will help you manage your portfolio more efficiently.

Manage your customer account portfolios with the following products:

COMMERCIAL FOCUSED PRODUCTS

Account Monitoring ServiceSM

Lets you view changes within your business-to-business portfolio so that you can manage risk and reduce delinquencies.

Commercial Lease Decision ScoreSM

For companies that process large volumes of leases, this tool creates a predictive score for 90-day payment delinquency.

Portfolio Management Package

Implement more profitable collection strategies with our advanced scoring, segmentation and decisioning platform.

Portfolio MonitorSM

Alerts you when significant account changes such as negative payments, liens or bankruptcy have occurred, so that you can act more quickly to collect on debt.

Portfolio Scoring

Lets you identify and take action on troubled accounts and pinpoint good customers suitable for additional offers.

CONSUMER FOCUSED PRODUCTS

Account AdvisorSM

Analyzes portfolio risk and risk trends, individual account trends and performs segmentation so you can update credit policies and reorganize collection strategies.

CONSUMER CREDIT FOCUSED PRODUCTS

Account Review Advantage

Take greater control of your portfolio by accessing credit based scoring models, and consumer contact information on a daily basis.

Credit Migration SolutionsSM

Alerts you to changes in your consumer’s credit behavior so that you can make timely offers or increase lines of credit and tells you when customers hit your risk threshold so you act quickly and reduce losses.

Credit Risk AdvisorSM

Alerts you to changes in your consumer’s credit behavior so that you can make timely offers or increase lines of credit and tells you when customers hit your risk threshold so you act quickly and reduce losses.

Market Intelligence Report – Consumer Credit Market Trends

Experian-Oliver Wyman Market Intelligence Reports
Access previously unavailable insights into timely consumer credit market trends. Compare trends against your portfolio, access credit segment details, and leverage customized reports. Easy-to-understand reports are delivered in two subscription formats, with an option for producing analyses and models.

Notification Services (Risk, Retention and Cross-Sell Triggers)

Event-based daily triggering tools that notify of credit behavior changes such as inquiries or derogatory information such as bankruptcies or late payments.

QuestSM

Identifies profitable accounts and refines decisioning for credit line increases and offers. Predicts delinquent behavior and increases revenue recovery.

Trend View

Make the most appropriate offers to customers and prospects at precisely the right time.

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